Shipping, Returns and Money Back Guarantee
You will love SEROFlora or your money back, guaranteed.
We stand behind our products. If for any reason you are not completely satisfied with your SEROFlora products, contact us and we happy refund your money, offer an exchange or provide a store credit.
DOMESTIC SHIPPING METHODS
- Standard - FREE on all U.S. orders (2-5 business days).
- Priority - $8.99 (1-3 business days).
- Delivery is via US Postal Service and delivery times are not guaranteed.
- SEROFlora® reserves the right to choose alternate freight carriers at any time and for any shipment.
- Orders being shipped to FPO, APO, and P.O. Boxes are ONLY delivered via US Postal Service.
INTERNATIONAL SHIPPING METHODS
- International Shipping - Calculated at Checkout
- We use US Postal Service International for all international deliveries.
- Please allow around 5-7 working days from dispatch. Additional delays may occur due to heavy load on postal services and customs.
- International orders might be subject to import taxes/duties. For information, please contact your local customs authority.
- We are not responsible for assuring that the product can be lawfully imported to the destination country.
- When ordering from SEROFlora.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country.
- Upon delivery Duties and Taxes may or may not be collected.
INTERNATIONALLY REFUSED SHIPMENTS
- Packages that have been shipped and refused, will not be issued a refund.
- Due to Customs regulations abroad, we are not responsible for packages that are kept, withheld, discarded, or destroyed.
- No refunds will be issued.